Ice on coils.

We bought a new air conditioner last month. The outside coil that leads to the basement is a block of ice and the house is not cooling. Can you tell me why that is and what could have happened to cause this?? How do they fix this?

: We bought a new air conditioner last month. The
: outside coil that leads to the basement is a
: block of ice and the house is not cooling.
: Can you tell me why that is and what could
: have happened to cause this?? How do they
: fix this?

What type of air conditioner did you purchase (window, wall, portable, central, etc.) and where is it icing up? How is it installed?

Normally window/wall air conditioners get cold at the front of the unit that would be inside the house. The hot condenser would be outside.

Dan O.

: What type of air conditioner did you purchase
: (window, wall, portable, central, etc.) and
: where is it icing up? How is it installed?

: Normally window/wall air conditioners get cold
: at the front of the unit that would be
: inside the house. The hot condenser would
: be outside .

It's a Central air unit. I noticed the house wasn't as cool as before and went outside (per husband's instructions) and saw where the coil/tube was hooked to the unit was iced over like a cube. That whole coil is iced and my husband said that inside the house was a block of ice. Is there anything we can do and what's causing this?

: Dan O.

: It's a Central air unit. I noticed the house
: wasn't as cool as before and went outside
: (per husband's instructions) and saw where
: the coil/tube was hooked to the unit was
: iced over like a cube. That whole coil is
: iced and my husband said that inside the
: house was a block of ice. Is there anything
: we can do and what's causing this?

Poor air flow through the evaporator coil inside the house can cause if to frost over. Make sure you check any filters that are there and that the fan is running. Left running in that condition could cause the frost to migrate right back to the condensing unit that is outside.

I would suggest you turn it off until all the frost has melted (inside and out) and if it occurs again, have the installer come back and check it out for you.

Dan O.