Magic Chef Range Repair

magic chef range repair

Beverly A VanWormer -- Monday, 22 October 2001, at 2:44 p.m.

I have a magic chef range with a glass top, It broke on 8-22-01. My dealer claims they cannot get the part to fix it, why is that? The stove is model #6898VVD could someone please respond. Thanks

Re: repair

Dan O. -- Monday, 22 October 2001, at 5:17 p.m.

: My dealer claims they cannot get the part to fix it, why is that?

Please clarify:

They say they can't get it at all? or that it's currently out of stock and not available immediately? or can't get just the glass and you do not want to purchase the whole top (which includes the glass)?

There should be no reason the replacement top is totally unavailable. The glass however is not sold separately from the whole top, it is only available as part of the top assembly.

If the case is it is just out of stock, that sometimes happens. It is impossible for suppliers and even manufacturers to have every single part available on-hand all the time. In the case of the appliance manufacturer being out of them, they will have to wait until the part manufacturer makes more before they can make them available to parts depots and eventually service agents.

Dan O.

Re: repair

Beverly A VanWormer -- Tuesday, 23 October 2001, at 5:23 p.m.

: Please clarify: They say they can't get it at
: all? or that it's currently out of stock and
: not available immediately? or can't get just
: the glass and you do not want to purchase
: the whole top (which includes the glass)?

I have no idea, they just say the can't get the part. It was 2 months yesterday. Bev

Re: repair

Dan O. -- Tuesday, 23 October 2001, at 7:03 p.m.

: I have no idea, they just say the can't get the
: part. It was 2 months yesterday.

If you want anyone to be able to help you, you're going to need to know the facts.

It sounds as if Maytag (who makes and owns Magic Chef) is just out of them and are waiting to get their stock replenished. After you find out for sure from the servicer, try contacting Maytag's customer service (see the link below) and ask if they can give you an expected delivery date.

Dan O.

Manufacturer Contact Phone Numbers - courtesy ApplianceAid.com