Dan O. -- Wednesday, 25 July 2001, at 2:45 p.m.
: I called the company and they said they never
: heard about this product and therefore they
: don't service it. do you have more details
: about this?
I know for a fact that Boyd Brown (now Integrated Appliances) did sell those units for several years quite a while back (mid to late 80's). Maybe the people involved at that time are no longer with the company? You could try asking for contact information for one of the founding company members.
You could also try a local gas appliance service depot and ask them to check it out for you. There's a slight chance that if any parts are needed, something off a domestic model will work as a replacement.
: do you know somebody else that went through
: this situation?
Not specifically with Roden but there are other bastard appliances lines sold in North America from time to time. Many consumers end up holding the short end of the stick when the time comes for service.
As I said Roden is an Australian company, maybe you could try to find contact information for them directly. I haven't been able to find a Web site for them.
Dan O.
Appliance411
The Appliance Information Site
=D~~~~~~